Part-Time Retail & Customer Experience Assistant

Maypole Lane – Children’s Lifestyle Store

Location: 70 Main Street, Midleton, Co. Cork P25 232
Hours: Part-time with flexibility required during occasional in-person store events, holidays and busy seasonal periods. Must be available Friday afternoons and Saturdays weekly.

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About Maypole Lane

Maypole Lane is a thoughtfully curated children’s lifestyle store for families who value quality, creativity, and products that truly last. We focus on beautifully designed, durable pieces that bring joy to everyday childhood from clothing to toys and meaningful gifts.

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The Role

We’re looking for someone who cares about customers, about detail, and about creating a genuinely lovely experience at every touchpoint.

You’ll support the day-to-day running of the business, from packing orders to helping customers choose the perfect gift, while bringing our brand values to life in every interaction.

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Key Responsibilities:

Customer Experience

• Deliver warm, thoughtful, and helpful customer service (online and in-person)

• Assist customers with product recommendations and gifting ideas

• Handle customer queries via email/DMs in a friendly, on-brand tone

• Help create a seamless and memorable customer journey

Order Fulfilment

• Pick, pack, and dispatch online orders with care and attention to detail

• Ensure packaging reflects the Maypole Lane brand (premium, thoughtful, gift-worthy)

• Manage stock levels and flag low inventory

Product & Store Support

• Assist with merchandising and product organisation

• Maintain high visual and organisational standards

• Support product launches and seasonal transitions

Content & Brand Support (Bonus if you love this)

• Help capture simple, aesthetic behind-the-scenes content (Reels/Stories)

• Support with light social media tasks if comfortable

• Contribute ideas for customer engagement and community-building

Events & Growth

• Assist with occasional in-person events (e.g. workshops, pop-ups)

• Support special campaigns, launches, and busy seasonal periods

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Perfect for someone who:

• Has a natural eye for beautiful, well-made products

• Genuinely enjoys helping people and making things feel special

• Are organised, reliable, and detail-oriented

• Are proactive — you notice what needs doing without being asked

• Love the idea of working in a small, growing brand where your input matters

• Have an interest in children’s products, parenting, or lifestyle brands

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Experience

• Previous retail or customer service experience is a plus, but not essential

• Experience with Shopify or online retail is beneficial (but can be taught)

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What Matters Most

We’re looking for someone who:

• Takes pride in their work

• Brings warmth and thoughtfulness to everything they do

• Understands that the little details are what customers remember

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What You’ll Receive

• A friendly, creative working environment
  

• Staff discount on curated, high-quality products

• A role where your ideas and input are genuinely valued

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How to Apply

Please send a short application including:

• A bit about you
  
• Why this role appeals to you
  
• Any relevant experience (formal or informal)
  
  

Apply via email:
hello@maypolelane.com
(Please include “Your Name + Join the Team” in the subject line)